Free, no obligation
A 15-minute video introduction.
A short, free video call with Dr Cumpston and a member of the team. For people who are new to cosmetic medicine, or who have responded to something we have shared on social media and would like a plain-English explanation of what a consultation involves before booking one in person.
Limited to twenty places per week · no payment required
What this is.
A free 15-minute video call. It exists for one reason: cosmetic medicine in Australia changed in September 2025, and the consent framework around it is now meaningfully stricter. The clinic believes that a person who is considering a cosmetic procedure for the first time deserves the chance to understand what informed consent actually means — calmly, in their own time, and away from any pressure to book a procedure.
In the video introduction we will:
- Walk through, in plain English, what a cosmetic consultation involves.
- Explain what areas of the face and body can be treated, and the broad categories of treatment that exist.
- Explain what informed consent is — what we need to tell you, what we need to know about you, and the cooling-off period that AHPRA requires for higher-risk procedures.
- Answer questions about how the clinic works — who you will see, where, and how long things take.
- Send you written pre-consultation information after the call so you can read it in your own time.
What this isn't.
This is not a consultation. It is an introduction to the consultation process. We do not examine you, we do not make a diagnosis, we do not recommend a specific procedure, and we do not name specific products by brand. If something you want to discuss requires examination — almost everything does — the appropriate next step is an in-person consultation with Dr Cumpston.
This is also not a sales call. There is no payment, no card details requested, and no procedure or product offered. If we do not think a video introduction is the right starting point for you, we will say so — usually because what you want to discuss needs an in-person consultation directly.
The consent framework
Why we built this introduction.
From September 2025, AHPRA's guidelines for higher-risk non-surgical cosmetic procedures require a stronger, two-part informed-consent process for any patient considering one. We have built our intake around that requirement.
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Part one — the free 15-minute video introduction
A short conversation that brings you out of a public-audience context (social media, advertising, anything we say on the website) and into a private one. We talk through what a consultation involves, what informed consent looks like, and what you would need to know to give it.
After this call, the TGA's advertising rules no longer apply to what we share with you, because the conversation is now practitioner-to-patient, not advertising-to-public. That means we can be specific about substances, products and approaches in the written material we send you next.
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Part two — the in-person consultation with Dr Cumpston
A 15–30 minute (or longer, by concern) in-person consultation. This is where examination happens, where a written treatment plan is agreed, and where shared informed consent is documented before any procedure is booked. The cooling-off period required by AHPRA sits between this consultation and any procedure.
You can skip the video introduction and go straight to an in-person consultation if you would prefer — choose your concern and book. The video introduction is here for people who would value a calmer entry point first.
Is this for me?
A good fit if…
- You have never had a cosmetic consultation before.
- You have seen something on social media or in advertising and would like a plain-English explanation before committing to an appointment.
- You would like to understand what informed consent involves before you give it.
- You have general questions about how the clinic works.
- You would prefer a calmer, lower-stakes first conversation.
Not the right fit if…
- You already know which concern you want to discuss and want to move to an in-person consultation — please use the concern-led booking instead.
- You have a specific clinical concern that needs examination today (call the clinic on 0452 108 308).
- You are an existing patient with a follow-up question — please call or email the clinic directly.
- You are under eighteen — the clinic does not perform cosmetic procedures on people under the age of eighteen.
Book online
Choose a time.
Pick a slot in the online scheduler. Confirmation, calendar invitation and pre-call reading are sent by email automatically. Twenty places are released each week — if the week is full, the next available times are shown.
Book a free video introduction
The booking page opens in a new tab at client.mimicorp.com.au. No payment is required. Cosmetic procedures are not performed on people under the age of eighteen. If you choose to proceed to an in-person consultation afterwards, the standard consultation fee applies and is disclosed before booking.
What happens after you book.
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Confirmation by email
You receive an immediate confirmation with your time slot, a video-call link and a calendar invitation. If you supplied a mobile number when booking, you will receive an SMS reminder before the call.
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Pre-call reading
You will receive a short written explainer covering how a consultation works, what informed consent looks like, and how the cooling-off period sits between consultation and procedure. None of this is reading you need to complete — it is there if you want it.
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The call itself
Fifteen minutes by video, with Dr Cumpston and a member of the team. We answer your questions, explain how the consultation process works, and discuss whether an in-person consultation is the right next step for you.
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The written follow-up
After the call, we send you a written summary and any further information that is relevant to your situation. Because the call is now a private practitioner-to-patient conversation, this written material can be more specific than anything on the public website.
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If you would like to proceed
If, after the video introduction, you would like to book an in-person consultation with Dr Cumpston, you can choose your concern and book online, or the team can arrange it with you directly.
You will be asked to complete the drJ Clinics pre-consultation form online before your in-person appointment. It covers your goals, treatment and medical history, allergies and medications, and a brief wellbeing check — the AHPRA-required record for non-surgical cosmetic care.
Already know what you would like to discuss?
If you would prefer to skip the video introduction and book an in-person consultation directly, the concern-led booking page is the place to start.